Does your computer network have frequent problems that frustrate you and your staff, interrupt your business, and cause you to waste precious time?

Are you concerned about security, viruses, spyware, and hackers, but don’t have the time or expertise to keep up with all of the latest security patches and updates?

Would you like to finally get those darn computers to just run the way they're supposed to?

A Better Tech Support specializes in helping small business owners eliminate frustrating computer problems. We’ve serviced over 250 small business owners in the Detroit and Nashville metropolitan areas.

Thanks to our IT That Works Tech Support Plan, your computer network will run faster and without all of the error messages, crashes, and problems. Under this plan, you’ll get all the computer network maintenance and support you need for one low, fixed monthly rate without any surprises, hidden costs, or the expense of a full time IT staff.

This service is ideal for the small business owner who doesn’t want to spend their time dealing with computer problems and maintenance, and simply wants the peace of mind that everything is covered and taken care of.

Why Our Clients Are Flocking To This New
Method Of Computer Support

With the constant changes to technology and daily development of new threats, even a small, 5-user network requires ongoing maintenance from a highly-trained technician. Obviously the costs of hiring a full-time IT person are not always feasible, even for companies with 20 to 75 workstations. Up until now, you only had two options for computer support:

Option #1: This option is the most common; you designate the most technically-savvy person on staff to be your make-shift IT manager and only bring in outside help when your “internal guru” runs into a network crisis they can’t solve. Problem is, you are pulling this person away from the real job you that hired them to do AND unless they have the time to stay up-to-date on the latest developments in IT support and management, they don’t have the skills or knowledge required to properly support and secure your network. This inevitably results in a network that is ill-maintained and unstable, which then results in excessive downtime, overspending on IT support, and expensive recovery costs.

Option #2: This is really foolish, but we see it every day; businesses that use their network until it “breaks” and then call in the experts to repair or replace whatever stopped working. This reactive model of network maintenance is a surefire path to extensive downtime, lost data, and excessive spending on IT support, not to mention major disruptions in staff productivity, sales, cash flow, production, and customer service that can never be recovered.

But That Could Never Happen To Me!

(And Other Lies Business Owners Like To Believe About Their Businesses…)

Just take a look at this recent disaster that happened to a small business that was NOT performing ongoing maintenance on its computer network (all names have been withheld to protect the company’s privacy).

Property Management Company Suffers Weeks Of Down Time For What Should Have Been A Simple, Inexpensive Repair; Hard Costs To Company: $9,000

A 10-user property management company was not monitoring or maintaining their server. Due to the overuse and lack of maintenance, it started to degenerate and eventually shut down under the load.

This caused their entire network to be down for 2 full days and cost them $3,000 in support fees to get them back up and running. Naturally the costs were much higher when you factor in the lost productivity of their 10 employees during that time.

This client did not want to implement a preventative maintenance program so the same problem happened again 2 months later, costing them another $3,000 and 2 days of downtime. Six months later it happened yet another time bringing their total to $9,000 in hard costs and tens of thousands in productivity costs for a problem that could have been quickly detected and prevented from happening.

How To Make Certain That This
Doesn’t Happen To Your Business

Thanks to our “IT That Works” plan, we can provide you ongoing remote maintenance and support to maximize the performance, reliability, and stability of your network without the costs and overhead of hiring a full-time staff.

And here is the best part…we will cut your IT spending 30% to 50% AND improve your network’s reliability and performance at the same time…

Here’s How It Works

One of our senior network engineers will perform regular, scheduled maintenance on your network each and every month. We will make sure your virus protection is up to date; your backups are working properly; check critical firewall and security settings; and update software patches. We will even conduct a series of system optimization tasks every month that will keep your network running at maximum speed and performance.

We will also remotely monitor your network 24/7, 365 days a year to detect, diagnose, and prevent lurking problems from turning into major interruptions to your business in the form of downtime, security breaches, or other failures. Finally, we’ll design the right mix of on-site, remote, network, and help desk support to fit your specific situation and needs.

The Benefits Are Obvious

But Don’t Take Our Word For It…
Listen To What Our Clients Are Saying About This Service

Our 100% “You Can’t Lose” Guarantee…

We are so confident in our IT That Works Tech Support Plan that we are willing to back it up with a powerful guarantee that no other IT firm or consultant would dare to make: We guarantee that we will be able to detect, diagnose, and PREVENT any type of network problem from escalating into downtime.

We are a Microsoft Gold Partner and have been servicing clients for over 15 years and all of our engineers and technicians are Microsoft Certified. That’s why we are so certain we can make the promises we are making and back them up with this rock-solid guarantee.

FREE 27-Point Problem Prevention Audit
Gets You Started

To introduce you to our “IT That Works Tech Support Plan”, we’d like to offer you a FREE on-site 27-Point Problem Prevention Audit.

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